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Version: 1.6.4

Partnership Programs

Partnership Program (crm_partnership_program) is a form of cooperation between the companies, in which the partner company promotes the products and services offered by the vendor company. Create partnership programs to catalog the terms that you offer to your partners.

Access to partnership programs


OperationAccess level
Create
  • crm_sales
  • crm_manager
  • crm_marketeer
  • crm_pam
  • crm_presale
  • crm_admin
  • admin
Read
  • admin
  • crm_admin
  • crm_read_admin
  • crm_sales
  • crm_manager
  • crm_marketeer
  • crm_pam
  • crm_presale
  • crm_certificate_manager
Update
  • admin
  • crm_admin
Also updating is allowed for the responsible employee, the manager of the responsible employee, and the delegate of the responsible employee if they have one of the following roles:
  • crm_sales
  • crm_manager
  • crm_marketeer
  • crm_pam
  • crm_presale
  • crm_certificate_manager
Delete
  • crm_presale
  • crm_pam
  • crm_admin
  • admin

Create a partnership program


To create a partnership program, complete the following steps:

  1. Navigate to CRM → Partner Management → Partnership Programs.
  2. Click New and fill in the fields.
  3. Click Save or Save and exit to apply the changes.

Partnership program form fields

FieldMandatoryDescription
NameYSpecify the partnership program name.
Short nameNSpecify the partnership program short name.
Partnership typeNSelect the partnership type. Possible options:
  • System integrator
  • Distributor
  • Reseller
  • Service partner
  • Technology partner
  • Marketing partner
  • Referral partner
  • Original equipment manufacturer
  • Original equipment manufacturer
  • Strategic partner
ResponsibleYSpecify the employee responsible for the partnership program. By default, the field is completed with the current employee. You can change this value.
DescriptionNAdd a description of the program.
Sales directionYSpecify the sales direction to which the program belongs.
Link to partner portalNThe link to the partner portal created for the selected sales direction.
Services/ProductsNSelect the services or products of the specified sales direction that are promoted in the program.
VendorNSpecify the vendor for this partnership program.

The following related lists are available on the form:

  • Partner Levels — the list of levels included in the program.