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Version: 1.6.0

ITAM Application Deployment

tip

Role required: admin

To deploy the ITAM application, complete the following steps:

  1. Install the ITAM application.
  2. (optional) Deploy demo data.

To install the ITAM application for the first time, use the full version pack. To update the application from the previous versions, use the update packages.

Full version deployment

caution

Ensure you are going to install the ITAM application 1.6.0 on the platform version 1.28.0 or later.

  1. Install the [ITAM] 1.6.0 full.sop package.

  2. In the Simple Application, add a new column Corresponding asset (corresponding_asset_id) to the Default form view of the Configuration Item (sys_cmdb_ci) table to ensure proper visualization of the relationship between the asset and the current configuration item.

  3. (optional) If the ITSM application is installed on your instance and you require communication between these applications, install the [ITAM]_ITAM_1_3_1_ITSM_1_12_1_full.sop package and configure the ITAM-ITSM Connector. Once configured, you do not need to reconfigure it as it remains actual for further updates.

  4. (optional) Upload the [ITAM]_1_6_0_master_data_en_full.sop package that contains ITAM record labels from the Form Label (sys_color_table_label) table in English.

    caution

    After the package is installed, the record labels in Russian will be replaced with the English ones.

Update installing

Install all versions and patches in their release order.

Example:

To update the application from version 1.1.1 to 1.6.0, sequentially install the update packages in the following order: 1.2.1, 1.2.2, 1.2.3, 1.2.4, 1.2.5, 1.3.0, 1.3.1, 1.3.2, 1.3.3, 1.4.0, 1.4.1, 1.4.2, 1.5.0 and 1.6.0. Always follow the version deployment instructions.

Update version 1.5.0 to version 1.6.0

  1. Install the [ITAM]_1_6_0.sop package.

  2. (optional) Install the ITAM-ITSM Connector and configure the forms if not done earlier.

  3. (optional) Upload the [ITAM]_1_6_0_master_data_EN_full.sop package that contains ITAM record labels (stored in the Record Label (sys_color_table_label) table) in English if this is the preferable language on the instance.

    caution

    After the package is installed, the record labels in Russian will be replaced with the English ones.

Complete the Level field in the Assets records

In this version, we added a new field Level into the Asset (itam_asset) table. To populate the new field in the existing records, run the Set Level in assets scheduled script. To do so, follow the steps below:

  1. Navigate to System SchedulerScheduled Scripts.

  2. Open the Set Level in assets record, also available at the {Instance URL}/record/sys_schedule_script/175448013204999998 address, and complete the fields as follows:

    FieldValue
    ActiveYes
    Run frequencyOnce
    Run date and time

    Specify the time when the system load is minimal, for example, after midnight.

    Example: 2025-09-01 01:01:00

    The system will run the script according to the time set in the Preferences menu of the platform, not the time set on your device. If they differ, for your convenience, edit the time zone in the Preferences so that it coincides with the time on your device.

  3. Click Save to apply the changes.

Once the script is executed, the Level fields will be populated on the asset forms with the value indicating the hierarchical level of the assets.