Work and Task Management
This section introduces the platform tools designed to manage tasks and track time spent on them. You will learn about the Task table, which serves as the foundation for organizational processes, as well as tools for automatic task assignment and task boards. The section also covers the Work and Time Management application for tracking task duration, and Personal Schedule, which allows employees to register leaves of absence.
Task Table
This article describes one of the crucial system tables that you can use to process tasks of various types. The article gives an example of extending the Task table for the ITSM application. There you will also find links to articles on creating extended tables.
Auto Assignment
See the article to learn how to configure automatic assignment of tasks to users. SimpleOne takes into account various types of auto assignments, one of which considers the balance of work distribution among employees.
Taskboards
The article describes taskboards that visualises task records as cards and lanes. You will learn about the structure of taskboards and how to create and configure them.
Work and Time Management
This article describes the Work and Time Management application developed to track time spent by the employees on specific tasks within a specific timeframe.
Personal Schedule
This article explains how to create and view records of employee's leaves of absence.