Version 1.7.0
We have added the ability to create articles for defects in the SDLC application. For this purpose, we have created the SDLC content database. The categories for your products and the releases in which defects were detected are created automatically in this database when you add an article. The articles can be published on the Self-Service Portal. Furthermore, we have improved the email notification subjects to make them more informative.
New features
SDLC content database and articles for defects
The "out-of-the-box" application now includes a Content DB (content_db) record called SDLC. This database will contain information about the defects detected in the products.
A Known Defects record has been added to the KB Category (knowledge_base_category) table as a category of the new database. This record serves as the parent category for the categories created automatically for products and releases in which defects were detected. These child categories are added automatically when you create an article from the Defect (pda_defect) form with the new Create article UI action available in the burger menu . The Related article field has also been added to the defect form. The article created for the defect with the new UI action is saved there.
The form of the created Article (article) is partially completed automatically. The article names are generated from the template and updated automatically when the defect state changes. Also, when a defect state changes to Released, the number of the release that includes the defect is added to the article name.
With this feature, you can now save in the system and publish for users the information on the product defects.
The KB Category and Content Item Class names required for the automatic completion of the article fields are in Russian since these fields do not support translation at the moment. If needed, edit their names at the following addresses:
{your instance URL}/record/knowledge_base_category/175128600718942667
for the Known Errors KB Category{your instance URL}/record/content_item_class/174714606517450861
for the Defects Content Item Class
In the release notes, we provide the translated versions.
Read more in the documentation.
Improvements
New notification subjects
We have created new subjects for email notifications and extended the old ones to make them more informative. To do so, we have added variables that are completed with the values from the related record. The list of current notification subjects:
- A {task number} task has been added to the [{project code}] project
- The [{project code}] {task number} task state changed to {state}
- {employee} is assigned responsible for the [{project code}] {task number} task
- The subject of the [{project code}] {task number} task is changed
- The description of the [{project code}] {task number} task is changed
- The acceptance criteria of the [{project code}] {task number} task are changed
- The [{project code}] {task number} task has been updated
- The {product code} {version} release has been updated
Also, now when an assigned employee changes, the notification is sent to both the current and previous responsible employee.
Currently, the notifications are only added in Russian. In this article, we provide the translations of the notification subjects though they are not present in the system. You can add the translations if necessary.
Read more in the documentation.